These general terms and conditions are an integral part of the offer estimate (contract) or voucher concluded by ¨Tina obrt za usluge¨. (hereinafter the provider) and the guest or a tenant applying for a vacation in a mobile home.
In the case of telephone sales or sales via the Internet, the guest is considered to have accepted the provisions of these General Terms and Conditions when he orders a tourist vacation by phone or in writing by e-mail. The guest can familiarize himself with the provisions of the general business conditions and instructions on the website www.mobilehomes-tina.com , www.mobilnehisice-tina.si or www.mobilne-hisice.eu
APPLICATION
Guests sign up for the holiday directly with the provider. Based on the agreement on the date and price, the guest must deliver to the provider in writing a list of persons who will be traveling with him (data for the voucher), the provider will send an offer invoice for the advance payment. With payment, the contract is considered concluded and the guest agrees to the general terms and conditions of business. The customer may be granted an option which, depending on the time of departure and the number of reservations, is from one to a maximum of two days. If the customer does not pay after this deadline, the
it is considered that the customer has abandoned his intention to go on vacation.
PAYMENT
Upon registration, an advance payment for the arrangement is paid, or as much as stated in the offer estimate. Unless otherwise stated in the offer invoice, the remaining part must be paid no later than 10 days before the start of the vacation, otherwise the guest is considered to be withdrawing from the reservation.
PRICES
The price for the vacation is determined or confirm on the day of booking. The price list is available from the provider.
Mandatory additional payments: security deposit, payable to the owner upon taking over the accommodation unit, guest check-in and check-out costs and tourist tax at the rental location, payable at the campsite reception or at the owner of the mobile home.
GUEST’S RESERVATION CANCELLATION AND RESERVATION CHANGE
The guest has the right to cancel the holiday. In the event that the guest cancels the reservation, the provider has the right to a refund administrative costs and costs due to vacation cancellation. The amount of administrative costs per reservation is 60.00 EUR. The amount of the refund depends on the time before the start of the vacation, in which the guest submitted the cancellation or otherwise canceled the vacation, namely:
RESERVATION CANCELLATION DEADLINE CALCULATED CANCEL COSTS
– up to 90 days before the start of the holiday, administrative costs of 60.00 eur
– from 60 to 89 days before the start of the holiday – 30% of the price of the holiday
– from 30 to 59 days before the start of the holiday – 60% of the price of the holiday
– from 15 to 29 days before the start of the holiday – 80% of the price of the holiday
– from 0 to 14 days before the start of the holiday – 100% of the price of the holiday
– cancellation on the day of arrival or non-participation without notice – 100% of the holiday price
Termination must be given by the tenant in writing!
If the guest decides to shorten his vacation, he is not entitled to a monetary refund for unused nights.
If the registered guests are unable to participate in the vacation, they can transfer their reservation to another guest, provided that such a change is previously agreed in writing with the provider.
If payment of 100% of the offer value is not made 10 days before the scheduled date, the guest is considered to withdraw from the vacation, unless otherwise agreed in writing.
We advise all guests to insure their vacation with their insurance company in case of illness, accident or death in the immediate family (spouse, parents, children).
Vodice, 1/1/2023
Tina obrt za usluge
Tina Pozinek Koštomaj
Zadarska 8
22211 Vodice